Terms & Conditions
These Terms and Conditions ("Terms") govern your use of the website and services of Duvalco Valves & Fittings Pte Ltd ("Duvalco," "we," "us," or "our"). By using our website or placing an order, you agree to these Terms. If you disagree, please do not use our services.
These Terms & Conditions ("Terms") govern your use of Duvalco Valves & Fittings Pte Ltd's ("Duvalco," "we," "us," or "our") website, products, and services. By accessing our website, placing an order, or engaging in business with us, you agree to comply with these Terms.
If you do not agree, please refrain from using our services.
A. Order Acceptance
- All orders are subject to availability and acceptance by Duvalco.
- We reserve the right to reject orders due to pricing errors, stock issues, or suspicious activity.
B. Pricing & Payment
- Prices are subject to change without notice.
- Payment terms (e.g., net 30, upfront, LC) must be agreed upon before order confirmation.
- Late payments may incur interest or order suspension.
C. Delivery & Shipping
- Delivery times are estimates and not guaranteed.
- Risk of loss/damage transfers to the buyer upon delivery.
- Shipping costs and import duties are the buyer’s responsibility unless otherwise stated.
D. Cancellations & Returns
- Custom or non-stock orders may not be cancellable once confirmed.
- Returns require prior approval and must be in original condition.
- Restocking fees (if applicable) will be communicated in advance.
A. Intended Use
- Products must be used as per manufacturer specifications.
- Misuse, improper installation, or unauthorized modifications void warranties.
B. Limited Warranty
- Warranties (if any) are provided by the original manufacturer.
- Duvalco acts as a supplier and does not warrant products beyond the manufacturer’s terms.
C. Limitation of Liability
- Duvalco is not liable for indirect, incidental, or consequential damages.
- Liability is limited to the product’s purchase price unless mandated by law.
- All website content, logos, and product designs are owned by Duvalco or licensors.
- Unauthorized use, reproduction, or distribution is prohibited.
A. Acceptable Use
- Users must not engage in hacking, spamming, or fraudulent activities.
- Automated scraping or data extraction requires written permission.
B. Third-Party Links
- We are not responsible for external websites linked from our platform.
Personal data is handled per our Privacy Policy.
- Duvalco is not liable for delays/cancellations due to events beyond our control (e.g., wars, natural disasters, supply chain disruptions).
- These Terms are governed by Singapore law.
- Disputes shall be resolved through arbitration in Singapore.
We may update these Terms; changes take effect upon posting.
For privacy-related questions or requests, please contact:
Email: [sales_enquiries@duvalco.net]
Phone: [+65 6265 8128]
Address:[2 Kallang Avenue, CT Hub, #05-19, Singapore 339407]